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About the service

Assisted purchase

A service provided by Shipnavi to customers who face problems in purchasing goods in Japan on their own. Fill out the form describing the item you need and we will find it for you

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Popular requests from our customers

How does the service work?

1. Register your personal account

After completing the registration process, you will receive a personal box in Shipnavi's warehouse where all your goods will be stored

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2. Product information

The user fills out an online request form attaching a link to the product or describing it in detail.

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3. Commercial offer

Shipnavi will find you the goods you need and the direction of the commercial offer. Once agreed, the user will be able to pay for it.

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4. Additional services (optional)

Once the product is delivered to the warehouse, the user can arrange the delivery by selecting the necessary additional services.

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5. Payment for shipping

After payment Shipnavi will deliver your parcel by a reliable courier and provide you with a tracking number for tracking purposes

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6. Receiving the package

Pick up your parcel and enjoy your successful purchase

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Register your account

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Why choose us

Simple purchase

Simply provide a link to the item and we will purchase it for you.

Low prices

Help you save money on shipping by giving you access to favorable rates.

Timely shipping

We value your time and aim to deliver goods on time.

Free storage

Free product storage for up to 45 days so you can combine your purchases.

Additional services

We offer additional services such as product photography, repackaging.

Support service

Ready to answer your questions and provide professional support.

Where to buy goods

Hundreds of stores and millions of products that do not ship to your country.
We have gathered the best stores for you. Choose and enjoy online shopping!

Where to buy goods

ZozoTown

Where to buy goods

Uniqlo

Where to buy goods

Mercari

Where to buy goods

Kapital

Where to buy goods

Cecile

Where to buy goods

Muji

Where to buy goods

Mizuno shop

Where to buy goods

BicCamera

Where to buy goods

Abc-mart

Where to buy goods

Canmake

Couldn't find the product?

Use this service and we will find it in stores in Japan

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